Welcome to Lou Fusz Buick GMC

I’m so pleased! I love my new vehicle! I had a horrible experience at a DIFFERENT dealership but Gus fixed EVERYTHING! After being told that I couldn’t purchase the vehicle advertised without purchasing a $4400.00 extended warranty, I had to find a replacement. I searched for the exact vehicle and options that I needed. I found ONE vehicle. I called Lou Fusz and spoke to Gus about the way I was treated at the other place and explained that I just need the vehicle that I’m looking at with those options. I arrived prepared for more drama, but Gus surprised me. I drove the vehicle and when I signed the paperwork, there were NO HIDDEN FEES this time!!! The entire process was about 20 minutes and I am INCREDIBLY happy! THANKS GUS! 🤗

I had a great experience here. Nolan was super helpful at getting everything ready over the phone due to the fact I live some distance away. When I got there they had everything ready to go. It was probably the easiest, no hassle experience I've had buying a car.

Great experience. Love our new 2023 Buick Envision Essence ST. I had spoke a couple times with one of the Salesmen. His name was David. He had sent me a video of new Envisions. On 5/29/2023 we were finally able to go there and fell in love with our new Envision. David was off that day but we had a Fantastic man ,Caleb. He was outstanding. Thank you

The entire staff was amazing

The whole team was excellent to work with. Everything went smoothly and we feel that our expectations and considerations were met with respect and understanding

Very helpful, individualized service, from Kevin in particular, on major repairs to my 2022 Encore. The results were well worth every cent it cost. Appreciate his keeping me updated as the repairs (needed as a result of driver error) were completed in a timely manner. Thank you!

David was awesome to work with.

I had a concern but Lou Fusz made it right. Honest work. 👍🏼

Gus Loftis was absolutely wonderful. We had constant communication and he made it possible for me to get to the dealership to test drive the 2014 Jeep Pilot that I was very interested in. The entire process was fantastic. I will definitely do future business with this dealership.

I recently bought a new car from Lou Fusz Buick GMC. The customer service I received from Celeb Rowden was great and beyond my expectations. Caleb treated me as a serious buyer from the beginning and made me feel welcome, which is something I didn't get from other dealers. I think the reason number one why I didn't go to check other cars I had in my list was the great customer service from Caleb. I would definitely recommend asking for his services if stopping by. I drove away very happy with my brand new car.

A+ service! Went the extra mile!

They saved my 77 y/o mother who was stranded on the bridge on her way home from North Carolina! It was 15 minutes to closing time, and multiple personnel all stayed late and got her in a new car within 2 hours so she could get home to Iowa. They took care of other small details like registration out of state, along the way. Very classy, and much appreciated.

My mom and I had just flown into St. Louis airport ready to drive three hours home to Iowa when her trusty 2012 Buick sputtered and died right on the Mississippi bridge at rush hour. She was ready to trade in immediately so I located the nearest Buick dealership and called around 5:45 pm. They closed at 6:00 but were willing to stay late to help us out. The tow truck took us directly to the dealership and in two hours flat we were leaving with a new car. Salesman David Christianer was so kind and helpful. Manager John, Manager Thomas and Finance Manager Leo all stayed late to accommodate us. They could have really taken us for a ride in our dire circumstances, but I could immediately tell they were honest and of utmost integrity. After we returned home, they followed up in mailing the title to us and reimbursing us for registration fees after we paid them in Iowa. They went above and beyond to help us in our time of emergency and we highly recommend them!!

My mom and I had just flown into St. Louis airport ready to drive three hours home to Iowa when her trusty 2012 Buick sputtered and died right on the Mississippi bridge at rush hour. She was ready to trade in immediately so I located the nearest Buick dealership and called around 5:45 pm. They closed at 6:00 but were willing to stay late to help us out. The tow truck took us directly to the dealership and in two hours flat we were leaving with a new car. Salesman David Christianer was so kind and helpful. Manager John, Manager Thomas and Finance Manager Leo all stayed late to accommodate us. They could have really taken us for a ride in our dire circumstances, but I could immediately tell they were honest and of utmost integrity. After we returned home, they followed up in mailing the title to us and reimbursing us for registration fees after we paid them in Iowa. They went above and beyond to help us in our time of emergency and we highly recommend them!!

Clean fast and friendly service.

I use Lou Fusz Buick GMC for all services done to my vehicle. I am always satisfied.

Mrs. Flowers was a very big help to me. I told her a price range I wanted to stay in with my payments and she made it happen. She is a very personal able and makes you feel at ease with choice and purchase. I, would recommend Mrs. Flowers any day..Thank you

Gus was Amazing Helpful and very Polite such an awesome sales rep!! We love our new qx80

Great clean friendly establishment

My husband and I had a great experience at Lou Fusz on Friday night. Gus was amazing! We love our new Yukon XL.

I went to Lou Fusz after using the computer to check the inventory for the Buick I wanted. I was met by sales representative Robbie Sherwood. Robbie located the Envision I wanted and presented it for a test drive. Robbie answered all my questions about the vehicle and financing. The whole Lou Fusz team made this buying experience as professional and efficient as possible. By the way, this is my fifth Buick from Lou Fusz, so keep up the good work guys.

Robbie Sherwood was excellent to work with. He was well informed about the inventory, answered all our questions, and was great to work with. Definitely would recommend using him for your next car purchase.

I purchased a new 2023 GMC Terrain. Very easy transaction and friendly staff. My wife sat in the lobby with our 2 girls and she said almost everyone came by and told her congratulations on the new car!

Jason Walters was my advisor and he did an excellent job of communicating expectations, issues, questions, etc. He did not try to oversell any service but gave me information for me to think through. I appreciated that. My compliments to the two shuttle drivers as well for their courtesy and professionalism. Thank you for offering the shuttle service. I will continue to bring my GMC Denali to this dealership where customer service makes a huge difference!

Everything went extremely well. Service was completed in a timely manner.