Customer Testimonials
The advisor was great and worked with me ever cost effective
Too expensive I was told one price and when I came to pick my car up it was a totally different price i wil never come back there
Very good buying experience was in and out in 1 day. Robbie Sherwood Was very Professional and answered all my questions. I would recommend Lou Fusz Buick GMC to anyone. Leonard Lindsey
We purchased a GMC truck at Lou Fusz. David Christianer did a great job guiding us through the process.
My overall experience was great. No long wait time and Chris was great at answering questions about services that my car needed.
Appreciated concierge service!
Raymond was very nice and friendly. I don’t remember the man’s name that came to pick me up from my job to take me to the dealership, he was very nice also. I am so pleased with the work they do and have done for me.
Great experience, great staff. Love working with Gus. Will continue to do business with him in future.
You guys were great
I think Gus and everyone I dealt with did a fine job. I am a little disappointed that I didn’t have more options to choose from but this vehicle is very close to what I was looking for. Ralph Barringhaus
Had a great experience at Lou Fusz Buick in Leasing a 2022 Encore GX. Gus Loftis was very professional and attentive to my customer needs. Thanks Gus
David was very helpful and made the experience easy. His knowledge of vehicles was great for me and my daughter. We test drove the car and in turn I bought it instead of leasing. His care and concern making sure I understood the best thing for me made it an easy decision even though I made him work for it. He was gracious and very kind. If someone needs a vehicle go to this Lou Fusz GMC on Page near Lindbergh and ask for David Christiansen.
Guys and the whole team made the experience of buying a car fast and easy.
Appreciate the customer service. Nolan and Deaun helped me and I appreciate their hard work.
Best service department in thevarea
A one service. My sell guy David Christianer really went out his way to make sure I was happy. I would recommend buying a vehicle from you guys. Thank you again Lou fusz buick gmc (David Christianer)
Just purchased a truck from Lou Fusz GMC. I had a great experience with everyone I worked with including sales, finance and the young lady that helped with electronics instruction. I worked Gus Loftis for the actual sales part and he was awesome to deal with. He was knowledgeable, friendly and prepared which resulted in no wasted time. It was a very quick process.
Great service.
Quick, smooth service. Great job guys!
Good job been coming for years
Gus Loftis~Leo~Thomas Superb~Very knowledgeable, therefore, very quick response time~detail oriented~ Excellence~5 Star Business Lou Fusz Dealership 10950 Page Blvd St Louis MO
Great
Gus is a talented professional and helped make my purchase enjoyable. The teamwork applied by both Gus and John Randazzo was smooth. Our family has purchased five new vehicles during the past ten years and each time both Gus and John exceeded our expectations.
I drove the GMC Yukon XL Denali to get the GM Dexos Synthetic Oil Service to the dealership at 7:00 a.m. on May 11, 2022. We always bring the Yukon for maintenance, as they are excellent mechanics. By the way, our Yukon was bought on October 24, 2013, and the mileage was 35,443. We expect to continue using the Yukon. PS: My wife, Debra, loves driving the Yukon!!
Gus was very nice and easy to work with. I would defiantly refer him to anyone that was looking for a car.
Everything was simple and quick.
Fast and friendly service, Thanks Lucy
Lou Fusz has such a great reputation so I felt pretty good about car shopping here. David Christianer made my experience exceptional. He was personable and professional. I never felt pressured to buy the car I test drove. David didn't make me feel like I was wasting his time. David answered all my questions. Of course, I ended up buying the Buick Encore I test drove. I love it. Great car!.
David Christianer was exceptional. I didn't feel pressured to buy the car I test drove. David patiently answered all my questions. After test driving the Buick Encore, I cancelled all my other test drives I had scheduled at other dealerships and bought the Buick.
Our business has bought multiple trucks from Brad Matheny at Lou Fusz Buick GMC. He is fantastic to deal with and very knowledgeable about the vehicles and the buying process. He is very efficient and goes out of his way to get everything taken care of. Highly Recommend!
I arrived early to my appointment, but the staff just took great care of me. I like to take my care to Lou Fusz GMC because it is close to home, the staff listens to my concerns.
It was fabulous everyone Raymond Huffman was wondering when checking me in and for car service I loved Frank very friendly and talkative on car ride back to my home my experience was great. Good job gentleman companies need more employees like those two great customer service.
Although the third try due to unseen circumstances, job was done as promised.
My husband & I purchased a 2022 GMC Terrain from Lou Fusz & this was our 1st new car purchase. We were dreading having to go to a dealership because of previous experiences… however Gus… was absolutely AMAZING! He made the whole process easy & painless! We were impressed with how quickly & proficient he & the rest of the staff were! We will definitely be going back here for our future vehicle purchases!
Amy Tysdal in the service department was more than helpful spent over 30 minutes on phone with my warranty company for my windshield trying to figure out how they could get a product applied to my windshield because my selling dealer could not get me in in the time allotted. Not only did she figure out that they could do it they had it done in under 20 minutes thanks to her I did not lose my warranty that covers my windshield for repairs or replacements for the next 5 years, I unfortunately did not buy this car from Lou fusz but definitely ...
Gus and his team did everything they could to make sure I was taken care of and in a car perfect for my family!
Good job I would also clean the vehicle as a courtesy after service .
We do business with this company and they awesome!
No 1
We worked with Caleb Rowden, he is outstanding! The whole team was great and very friendly, will recommend them to everyone!
Wanted to take a moment and describe my experience with Caleb Rowden at Lou Fusz Buick GMC. My wife and I had spent several months searching for our perfect pre-owned vehicle on the internet. We tracked vehicles, researched features and watched the prices during this time. When it came time to actually purchase a vehicle, we selected 3 that met all of our must haves, and most of the nice to haves. Two of those vehicles were located in St. Louis so we decided to take a trip (several hours away for us) and test drive. We arrived and walked into ...
This dealership, Lou Fusz, is the bomb diggety.com. Gus Loftis worked a deal that we couldn’t refuse! We appreciate when sales reps have a twofold goal that’s win-win for all! It is especially a blessing to know the sale goes beyond a financial deal, and they seem to legitimately care about the customer. Kudos and we will keep coming back!
Good experience didn't have to wait long....Thank you crew!!!
I thank Dave and Ryan a bunch for making sure my husband was able to walk away with a new car with ease !!! Everything was smooth from start to finish Dave was extremely knowledgeable and a great pleasure to work with we appreciate you !!!
Caleb Rowden helped to make a dark time, bright again. i was rear ended and the guy drove off, Caleb and the Lou Fusz team worked together to not only get my car in the body shop but also were able to allow me to trade in that vehicle and purchase a brand new one. talk about making a good thing out of a bad situation. thanks Again; Mason Mahr
Purchased a new vehicle last week. Lou Fusz was a great dealership to work with. The sales consultant Gus Loftis was terrific. Very friendly and, of course, knowledgeable. He answered all my questions very specifically. He made my vehicle purchase easy. BTW... I had shopped around and Lou Fusz gave me a better trade-in on my old vehicle than anyone else was going to. I am very happy with my purchase,
This experiance I had with them went a whole lot different then it did a few years ago.
Great experience working with Henry, David and Lou. Each were easy to talk with, great listeners and very professional!
Very friendly, efficient service. They answered all my questions and was very helpful. The wait was a bit longer than they stated, but other than that it was great!!
Our salesperson (Robby) was great to work with and he made the entire car buying experience simple and hassle-free. If you are looking for a vehicle I recommend you visit Robby at Lou Fusz Buick GMC.
David Chritianer my salesman was awesome to work with at Lou Fusz Buick GMC .He helped me with every aspect of my truck buying experience. I’ve bought 3 vehicles at Lou Fusz dealerships and had a great experience at each of them. Thanks for a no hassle purchase!!
The service advisor and everything was great and not the dealer fault. I bought a 85k GMC Denali and it is make a awful noise every time you start the car and also when driving for about 5 sec than break for 30 sec and than again. Over and over. I have had this car for 6 months maybe! It is so so annoying. Basically GMC doesn't have the part and not really sure when they will get it in. I am basically suck driving with this noise. Doesn't seem right. You can sell a nice car but not service it!
I care for my post-stroke mother and the dealership allowed me to remain at home while they picked up and returned my vehicle after servicing. Great customer service.
Caleb was very helpful. Had nice customer service and is just cool overall…..He’s a very good salesman
No complaints at all. This dealership continues to impress. Would definitely buy another car from them in the future.
Great place to buy a car! Gus was super nice and helpful! I will be buying all my cars here in the future!
David Christianer. Best Saleman Ever. He went above and beyond his job to make sure his customer was very satisfied, and I really appreciated that.
Outstanding dealership. Customer service is impeccable. We know it takes time to make a good deal when buying a car and the guys here checked in on us all the time. They kept us updated during the entire transaction. They were able to get us a great deal well within our budget in a vehicle that is perfect for our family and then some. They answered every question we had. The facility is well maintained and clean. As I was waiting and watching everything it looked like everyone was on their A game for being a late Monday evening. We ...
The entire experience was great from start to finish. Nolan was very knowledgeable every stop of the way. It was a pleasure to work with with him on our vehicle purchase.
I received outstanding service from David Christianer. Dave was the best salesman. I was completely satisfied.
Awesome. Would recommend that you take your car 🚗 there to be serviced
Great communication and efficient. I appreciate the friendly customer service
Great Customer Service. David Christianer if anyone looking for a car I'm sending them directly to you. Great sense of humor and very professional. Thank You. I appreciate salesman like you.
I came in yesterday at 3:00 pm to take a look at the 2022 GMC AT4 to see if you even had one that I could look at. Well after a few minutes Robbie had not only found me one to look at, also that was available for me to purchase. He worked around my chaotic schedule yesterday. I have plow and salt trucks and actually had a pallet of salt in my truck at the time. We not only made a deal in only a few minutes which my wife (she was a bit surprised when I came home and dropped ...
They did a great job checking out my battery and completed the task in a fairly short amount of time. Very professional job. I was very happy.
Good
Gus, Nathan and the entire team provided my wife and I with the best customer experience we have ever had at a dealership. They went above and beyond to make sure the buying process was seamless. There is no doubt I will buy another car from them in the future!!
Going In Hours Before Closing I Had NO FAITH., That I Would Be Leaving W/ A Vehicle. I’d Been To Other Dealers And Was Told No One Would Be Able To Help. ASK FOR:: ROBBIE 🌟 He Made It Happen! I Walked Away The Same Night With A Really Nice Car W/ Low Miles. Great Service!
They did get us into a car that day.
I had the best service with Nolan. My sister and I walked in the door he was the first to immediately greet us and it was very genuine. He understood what I was working with and never tried to push beyond that. He was clear and concise with the buying process. Although he was working with us and another client he was very attentive and personable. Thank you for everything Nolan.
Friendly, professional, hard-working staff. I had a really great experience for the purchase of my fourth car with Lou Fusz. Gus is the best!
Purchased a 2022 Buick Enclave. Caleb was sales professional I worked with. He and the entire staff were excellent. I purchased from out of town and they had the entire deal ready to go when I arrived. I was in and out in under 1 hour. Fantastic experience.
Purchased a 2022 Buick Enclave. Caleb was sales professional I worked with. He and the entire staff were excellent. I purchased from out of town and they had the entire deal ready to go when I arrived. I was in and out in under 1 hour. Fantastic experience.
Quick service
I recently purchased a vehicle and my Sales Consultant was great, I had been working with Robbie for months and I finally made the plunge to purchase a car/suv. I thought the process was going to be hard I asked questions if he didn't have an answer he found it out
I brought my Yukon Denali in for a possible new battery subsequent to an electrical test of the battery and system. Jason Walters was my service advisor. He was cordial and most helpful. Jason was attentive to my needs and provided excellent service. First, I forgot my mailer, which had a free installation of battery if purchased. Jason allowed a 10% discount as a solution. He also alerted me to the get-one-free promotion for tires if I purchase a set of four. The time in and out was longer than I anticipated, but overall the service provided was excellent!
Shelby Parker is an awesome service writer, this GM dealership location has the fastest service and the highest professionalism.
i made it to my appointment on time, He explained the wait time and it was within the time frame, and I was basically in and out
Gus and Leo were great. Very efficient and listened We will come back again! Thanks
Agent was polite and efficient explained what I didn't understand and it didn't take all day.
They came and picked up my car for the service! So helpful for older people!
David Christianer was my salesman. He was very helpful, professional, and knowledgeable. I would do business with him again.
The best experience I've ever had buying a vehicle. Very one was amazing at what they do. Gus Loftis and his Co-workers go above and beyond to make you understand the step by step process of buying a vehicle. Thanks again guys...
Very friendly and prompt
This is like the fourth or fifth car I’ve purchased from the Lou Fusz Network since I turned 21 in 1998. David Christianer was very helpful in getting me into a vehicle that fit both my budget and my needs. I continue to go to this specific Lou Fusz location because of their service. The most recent vehicle I purchased from Lou Fusz was a pre-owned Buick Encore. I purchased it on a Thursday, and the check engine light came on less than 24 hours later. Lou Fusz Buick got me scheduled in for service, and it was determined to be a ...
Great Experience purchasing a new Sierra 1500 at Lou Fusz Buick GMC. Everyone was friendly, courteous and made you feel at home. Gus Loftis was easy to work with and very helpful and made the transaction smooth and seamless. Ryan Powers made the financing process quick and painless. Keep up the Great work. Thanks again for the help purchasing a Beautiful new 1500.
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