Customer Testimonials
Pretty good overall
Quick, to the point, and professional transaction.
We had another wonderful, professional and fun experience purchasing a car yesterday. Gus Loftis and the entire team made the whole process easy and efficient. You can trust that the whole experience will be focused on the costumers needs. We trust that Gus always has our best intrest at heart. Knowledge of product and willingness to go over and beyond to satisfy the consumer is an everyday occurrence with Gus and his team. Buying a vehicle can be a little intimidating but Gus makes it painlessly easy and fun. We couldn't be more pleased with our whole experience!
These guys are great!
They did everything to make our new car deal perfect. Caleb, and Henry on the car sale and Leo on the financial end. Theses guys know how to make things go smoothly. We highly recommend this dealer on car sales.
I always receive exceptional customer service through the technician and the staff that check you in, everyone there is so knowledgeable.
Let me say that my buying experience was exceptional. Gus, Leo, and Kristi made the vehicle purchasing experience seamless and enjoyable! Recommend Gus at Lou Fusz if you are in the market for a vehicle.
Very professional !!!
Easy to work with! Gus was our salesman and he was very helpful and knowledgeable about the cars! We would work with Gus again!
Great service in buying our new car! No pressure and Gus set us up with a beautiful car!
They move quickly, check to make sure no other problems on vehicle, and explain the pricing before serviced.
There was no pressure. Everyone was very knowledgeable during our transaction. Gus Loftis was great. He is definitely an asset to the dealership. Wonderful experience. We knew what we wanted and he made it happen!
My experience here was above and beyond any other dealership. David was great to work with and made my whole process quick and painless. I will be back for any future car shopping!
Glen and Kevin really made the difference during our last visit, by giving priority to our disabled vehicle that was under warranty. I will never forget the quality of service and support received!
Great experience. Was greeted by Nolan Prebianca as soon as I walked in. He was very professional and transparent. A couple of hours later drove off in my new vehicle completely satisfied😊
good experience
My car needed rear brakes; an appointment was made by Amy at the conclusion of a previous visit since I had not planned to stay any longer after previous work was done. I took the car in and was greeted by another tech who handled the paperwork. In and out in 90 minutes. Amy handled the payment arrangements and reviewed a mailer coupon I included and saved $50 - a nice discount on the parts.
great place to purchase a new truck thank you Nolan for the third time agreat guy
I got my car serviced there. Kevin was great, he communicated with me and my vehicle was done in a timely manner.
The team is always friendly and knowledgeable. The process is easy and I love that I get updated throughout the process!
Honestly the BEST car buying experience I have ever had! Nolan Prebianca was helpful, knowledgeable, honest, and very patient! I never felt pressured to buy, and I appreciated that! We will definitely buy our next car from him.
Our salesman Caleb was great. He had everything ready for us to come. We had a couple miscommunications but overall a good experience.
Honestly the BEST car buying experience I have ever had! Nolan Prebianca was helpful, knowledgeable, honest, and very patient! I never felt pressured to buy, and I appreciated that! We will definitely buy our next car from him.
The wait at the dealership was timely, not long. The service provided was professional. I do miss the good old days before covid when you had coffee or hot chocolate for those waiting for their cars to be serviced.
Easy to schedule, clear communication, nice use of technology to show services performed.
My wife I had a 9:30AM appointment with Caleb. Caleb already had 2 cars pulled up & ready for us when we got there to test drive. After the test drive, I made the choice to purchase the blue metalic GMC Terrain. Once we finished up the paperwork with Caleb, he introduced us to Leo in finance. Leo was great to work with. We were driving away on or before 12:45PM. The whole process was pleasant & fast. Thank you so much Caleb & Leo for excellent service!
Lauren Sutter was great to work with. She showed me two different cars, answered all my questions, and made me feel comfortable about my choice.
I walked in after leaving another dealership, and was immediately blown away by Nolan’s customer service. From start to finish, they made it easy and painless. After a bad experience years before, they definitely turned my view around. Will definitely recommend them to friends and family.
we recently purchased GMC 2022 terrain SLT from Lou Fusz, 10950 page ave. This is my first car purchase in USA and when I requested call back from any dealer I got it from Gus Loftis. Ever since the call made I would say I had the best experience the way Gus received us and shown the cars and options. The process went smooth and within 2 days I got the car.. Thanks to Lauren, Henry, Thomas and Kristi for the help.. I would recommend Lou Fusz and Gus Loftis is the guy..
Good experience. Lauren was a big help with me and wife finding a car. We really do appreciate it. Make sure you visit lou fusz on page. 👍👍👍
I unfortunately have a car that has major mechanical issues at least once a year. Lou Fusz is the only good experience in regards to my car. They are always so kind and helpful explaining what’s wrong and why. I appreciate their help and hope someday to only have to use their services for routine car maintenance.
Very friendly and responsive to my needs I was well satisfied with my service
I worked with Caleb to buy my new Denali and he bent over backwards to get things done smoothly and efficiently! Highly recommend!
Prices online for oil change was different than what I was charged.. Took a little longer than expected for services done.
Great team of people to work with.
Just purchased a truck from this dealership. My salesman, Gus was not pushy at all, which I appreciated! I like that the sticker price is the sale price and there is no haggling involved! I would refer friends and family here.
I love Lauren sutter for hooking me up with a suv. She was so nice and funny. I been looking for a vehicle since May. When I say Lou Fusz has the best salespeople and I been to a lot of them within the last few months. I wanted my vehicle from them because they provided the best service
I like the fact that you have shuttle service to help me get my car serviced while I'm working, also with your new car pick-up service makes it easier for me. Thank you for that.
Fantastic experience at Lou Fusz Buick GMC. Nolan answered any and all questions with zero pressure. His communication before I even arrived was top notch. I highly recommend going to him for any of your buying needs.
Gus Loftis did a great job explaining our vehicle features and was very efficient and professional. Thanks to Caleb Rowden for opening up early for us too! That was extremely helpful! Thanks!
Great experience. Nolan Prebianca was very knowledgeable and professional. He communicated with us during the entire process.
I‘m very satisfied with LouFusz. All the workers there are very friendly and helpful. My salesperson was David Christianer & he offered me a great deal & was very helpful. I helped me out with stuff he didn‘t had to do & is also a cool guy. I enjoyed it a lot to buy a car there !
Awesome! They had just what I was looking for and more!! Caleb Rowden was a great help making the whole process so easy!
In addition to a scheduled service an issue developed in the last few days. Our tech was able to determine problem, part was available and we had our vehicle completed same day. Appreciate the great service.
I purchased a 2019 Buick Enclave. Working with Gus Loftis was a seamless, painless experience. I would recommend him to anyone looking to purchase a vehicle.
Professional
Gus was great to work with, great buying experience, would not hesitate to buy from this dealership in the future...no issues!
Kevin Gromer was great! He talked through all the details of the visit and explained the bill very well. He made sure all my vehicle's needs were taken care of.
Caleb Rowden made the experience of purchasing my new GMC Terrain a please. He was knowledgeable and great at keeping in touch with me. I highly recommend checking this dealership out.
The gentleman I can’t remember his name it was Kevin and there was a repair guy named Doug and they helped me with my car they fixed it and got me out and were very awesome and knowledgeable
The whole experience was seamless, stress free straight forward. Working with Gus was a great experience, he’s our go to for any future business.
Great service, somewhat costly, but great. We always choose this location for our recommended services and repairs.
Ask for Gus!
Everyone always Great..
Took vehicle in for service for issues that was advised from last service took care of them and some I wanted added everything was completed that day and was great
Great people. Informative. Down to Earth. Great customer service. Honors customer loyalty.
Gus is the man!!! He walked me through the process and helped me every step of the way!
I was very pleased. The staff was extremely friendly and knowledgeable.
I would hands down recommend this car dealership. Robbie was outstanding to work with! He was very knowledgeable about the industry, patient with me during the ordering process and provided regular updates for the four months that it took for my car to arrive. It was a relief to not feel pressured when buying a car and Robbie actually listened to what I was wanting.
I salesman was with David Christianer he was so nice and everybody else just greeted you with a smile they want that extra mile to put you in the vehicle that you want with payments that you want that you can handle from now on when I need a vehicle I will be going to Lou fuse automotive dealer in St. Louis Missouri!
Nolan is the man. He was super patient with me and called other dealerships about multiple options I liked. I finally ended up going with the 2019 Santa Fe.
No major complaints, but they had worked on it, determined the issue, then... did not call me to let me know, so I finally called towards end of day to check status. Now maybe there were other delays, but it seems to me the car could have been done that first day if someone had just called to let me know and confirmed I wanted the repair done.
Everything from the test drive to the paperwork was quick and easy. Just ask for Caleb Rowden.
I had an appointment for 8 am and it took over 2 hrs for an oil change. Every thing else was great.
Had a great experience with Nolan! Never once did we feel pressured or like we were being sold or gotten over on. Definitely a 100/10 experience
Excellent service
Easy to deal with, fair offer for trade in. Would recommend to someone looking for a new purchase.
Gus Loftis made it so easy to be confident in my recent purchase. I did much research about the specific vehicle I wanted. His knowledge of that vehicle over the years of selling them affirmed my choice. No overselling of the car, just the honest facts that I had also discovered on my own. His guidance through the purchase process, step by step was smooth. All paperwork was quickly provided, and he took my car personally around to get a final cleaning and look over. I was totally satisfied with his assistance. He expressed his ongoing willingness to assist me ...
Gus Loftis and the other people we met and worked with are wonderful. Gus made us feel like family from the moment we walked in the door. Most definitely the best experience when it comes to buying a vehicle. I highly recommend.
Follow-up...Greg the service manager did reach out to have me bring my vehicle back in. The repairs were completed. I brought my vehicle in for maintenance service/repairs. The maintenance was complete but I needed to bring my vehicle back in a few days because the part needed for the repair wasn’t in stock. Prior to me bringing my vehicle in, there were no noises present when braking. After leaving, there was a squeaking noise every time I braked. I called the same day to report the issue and was told to mention it to Chris when I ...
The advisor was great and worked with me ever cost effective
Too expensive I was told one price and when I came to pick my car up it was a totally different price i wil never come back there
Very good buying experience was in and out in 1 day. Robbie Sherwood Was very Professional and answered all my questions. I would recommend Lou Fusz Buick GMC to anyone. Leonard Lindsey
We purchased a GMC truck at Lou Fusz. David Christianer did a great job guiding us through the process.
My overall experience was great. No long wait time and Chris was great at answering questions about services that my car needed.
Appreciated concierge service!
Raymond was very nice and friendly. I don’t remember the man’s name that came to pick me up from my job to take me to the dealership, he was very nice also. I am so pleased with the work they do and have done for me.
Great experience, great staff. Love working with Gus. Will continue to do business with him in future.
You guys were great
I think Gus and everyone I dealt with did a fine job. I am a little disappointed that I didn’t have more options to choose from but this vehicle is very close to what I was looking for. Ralph Barringhaus
Had a great experience at Lou Fusz Buick in Leasing a 2022 Encore GX. Gus Loftis was very professional and attentive to my customer needs. Thanks Gus
David was very helpful and made the experience easy. His knowledge of vehicles was great for me and my daughter. We test drove the car and in turn I bought it instead of leasing. His care and concern making sure I understood the best thing for me made it an easy decision even though I made him work for it. He was gracious and very kind. If someone needs a vehicle go to this Lou Fusz GMC on Page near Lindbergh and ask for David Christiansen.
Guys and the whole team made the experience of buying a car fast and easy.
Appreciate the customer service. Nolan and Deaun helped me and I appreciate their hard work.
Best service department in thevarea
A one service. My sell guy David Christianer really went out his way to make sure I was happy. I would recommend buying a vehicle from you guys. Thank you again Lou fusz buick gmc (David Christianer)
Just purchased a truck from Lou Fusz GMC. I had a great experience with everyone I worked with including sales, finance and the young lady that helped with electronics instruction. I worked Gus Loftis for the actual sales part and he was awesome to deal with. He was knowledgeable, friendly and prepared which resulted in no wasted time. It was a very quick process.
Great service.
Quick, smooth service. Great job guys!
Good job been coming for years
Gus Loftis~Leo~Thomas Superb~Very knowledgeable, therefore, very quick response time~detail oriented~ Excellence~5 Star Business Lou Fusz Dealership 10950 Page Blvd St Louis MO
Great
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