Customer Testimonials

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Google Mar 28, 2023

The rep that came to pick up my car was very helpful and a very nice person. You don’t get that from people anymore.

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Google Mar 26, 2023

I sold my car to this dealership and had a wonderful experience. The dealer, Caleb Rowden, walked me through the process and explained everything thoroughly. The entire selling process only took roughly an hour and I walked out the door with a nice check. I very much recommend Caleb and this dealership for selling a car!

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Google Mar 25, 2023

Robbie Sherwood was amazing to work with. He took his time listening to our needs and providing several options for us to consider. We never felt pressured but rather well-informed thanks to Robbie. We were happy with the deal that Robbie and Nathan (sales manager) negotiated with us. Once we got to Ryan in financing, it was a smooth and quick process. After we closed the deal, Robbie spent time setting me up with the GMC app and walking me through setting up the features of the car, saving me tons of time googling how to do it later 🙂 Thanks ...

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Google Mar 25, 2023

As a first time car buyer, I couldn’t ask for a better experience! Gus helped me buy my first car and was extremely helpful and amiable. All the staff were very transparent and kind during the whole process. I would absolutely recommend anyone looking for a car to visit Gus at this dealership!

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Cars Mar 24, 2023

David Christianer was a good salesman. Everyone I can't in contact with was friendly and easy to work with. Ryan in finance was great. The insurance lady and the lady that went over my buttons and got OnStar all set up with both great, personable, and very friendly. Overall great experience. Wish there was room to haggle on cars these days, but it seems this is just the world we live in. The price is the price.

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Google Mar 23, 2023

Huge shout out to Caleb Rowden and the Lou Fusz GMC team for making my purchase smooth, easy, and fast! Caleb had great communication and honestly felt like I was talking to a long life friend. Our family is growing so Caleb kept me updated weekly on all third row SUV options. He found me a GMC Acadia with bonus upgrades that made my wife and kids happy! I Really appreciate the service and recommend Caleb if you're in the market for a vehicle. True professional and I’m looking forward to doing business with him again!

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Google Mar 23, 2023

Great experience. Love my car ! Lauren Sutter was great.

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Google Mar 23, 2023

Well Caleb Rowden was a great sales rep. He kept me updated on the vehicle I was looking and the first two sold but we were able to get the third one and it’s a great Honda CRV.

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Google Mar 22, 2023

They are friendly, perceptive and considerate of ones needs.

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Google Mar 22, 2023

Mr. Caleb was awesome and was very patient with me on what car I wanted. He made sure that I was treated right.

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Google Mar 21, 2023

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Google Mar 21, 2023

Lauren Sutter the sales lady was very helpful to us in buying our used Tahoe. She was very kind and patient throughout the process, working to help us obtain the vehicle. Thanks Lauren!

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Google Mar 19, 2023

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Google Mar 19, 2023

We bought my very first brand new car from them today. David was a good salesman. Ryan in finance was easy to work with. Kristie was very helpful with getting OnStar set up and going over the button and features. The dealership was clean and everyone was very friendly. Wish I hadn't had to buya car, but deer just run out in front of you sometimes. David and everyone at Lou Fusz Buick made it easy!

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Google Mar 19, 2023

NOLAN AT LOUS FUSZ WAS AMAZING!! I WALKED IN WITH JUST A SILVER OF HOPE BECAUSE OF MY CREDIT BEING SO POOR IM TALKING BANKRUPTCY, REPO, SEVERAL COLLECTIONS ETC I WAS 100% PREPARED TO LEAVE WITHOUT A CAR BECAUSE I HAD JUST LEFT A DEALER WITH A RIDICULOUS OFFER ON A SMALL COMPACT VEHICLE….BUT NOLAN LISTENED TO ME N GOT ME IN EXACTLY WHAT I WANTED A MIDSIZE SUV…A CHEVY EQUINOX AT THAT AND EVEN GOT ME A MONEY OFF THE ORIGINAL REQUESTED DOWN PAYMENT TO FIT MY FINANCIAL SITUATION!! CHEVYS ARE MY FAVORITE SO HE REALLY OUTDID HISELF!! ...

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Google Mar 18, 2023

Ask for Gus Loftis! Whole trade transaction was under 90 minutes! That's how all deals should be.

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Google Mar 17, 2023

the service email i got shows air pressure low

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Google Mar 16, 2023

Lou Fusz GMC is the best place to buy a new truck!! Caleb was great!! If you are looking for for a new truck give them a call.

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Google Mar 15, 2023

Our salesman “Gus Loftis”was so patient with us when we decided to purchase a new Buick Encore. He was very knowledgeable and answered all of our questions. I usually hate purchasing new cars but Gus made this an extremely pleasant experience. We will look forward to being repeat customers in the future.

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DealerRater Mar 15, 2023

Gus was great to work with. He was very accommodating and patiently answered all our questions.

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Google Mar 13, 2023

After searching for a vehicle for over 3 months after a bad accident I finally found the right vehicle & the right salesperson. David Christianer is one top notch fella. He knew every detail about the vehicle, and answered any questions that I may have had . I love the fact that David made me feel confident in my purchase. From the time that I walked into the dealer. Everyone was very friendly, helpful and welcoming. I highly recommend Lou Fusz Buick GMC. * I purchased a 2023 Buick Encore GX*

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Google Mar 13, 2023

Just purchased a new vehicle from Lou Fusz. The experience was great. Called and talked to Gus Loftis and he was very professional and easy to work with. Called on Friday afternoon and they got all the paperwork handled before I picked up the vehicle the next morning. Will definitely use them in the future.

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Google Mar 13, 2023

Staff and sales person Robbie Sherwood were very helpful and answered all my questions. Would buy another car from Lou Fusz

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Google Mar 13, 2023

Thanks good experience. Really love my vehicle

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Google Mar 12, 2023

Was really helpful to help me with a car loan

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Google Mar 12, 2023

First of all - great place and easy people to work with. I would buy from them again. I found Lou Fusz Buick GMC while searching the GMC website for a particular SUV. I live about 225 miles away from this dealership. I inquired online about the vehicle I wanted and Lauren responded almost immediately. There were no pics of vehicle online and Lauren voluntarily went and took a short video of the vehicle without me asking - this was awesome service! I made the trip to Lou Fusz the next day and met Lauren Lauren was awesome and very easy ...

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Google Mar 11, 2023

This was the best buying experience I’ve ever had. Gus L. was so helpful and directed me to the perfect car that fit my needs as well as my budget. Gus worked hard to get me a great deal on my trade in, which helped me get to into a car I LOVE. I really appreciate all he did to make my buying experience easy and pleasant!!!

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DealerRater Mar 11, 2023

Big thanks to Gus and the Lou Fusz Buick team for their help with my new lease! I appreciated the great communication and professional service.

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Google Mar 11, 2023

I needed my license plate mounted they took care of that immediately and I also received a car wash most definitely needed that too! I truly appreciate you all!

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Google Mar 10, 2023

This was my second time here and still extremely pleased. my appointment time was on time, the staff was very helpful in understanding what I was trying to describe the issues with my vehicle. They kept me informed of pricing and timing of when it would be ready. Will definitely be back for future servicing.

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Google Mar 9, 2023

Nolan Prebianca provided Excellent Assistance!

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Google Mar 9, 2023

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Google Mar 8, 2023

Mr.Davud Christianer was more than wonderful he made it so quick and easy for me to buy a new 2023 suv when I had a few huddles he had to jump through and when I was ready to give up he kept pushing until I got what I wanted. Thank You David Christianer

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DealerRater Mar 5, 2023

Great dealership. Very friendly and clean. Everyone is very nice and well organized. Great place.

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Google Mar 5, 2023

Thanks to Caleb for making this an easy transaction. Got the truck I wanted at the price I wanted and did the whole deal while out of town. Came into town walked into the dealership and drove off within 10 minutes.

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Google Mar 5, 2023

Everyone was pleasant! Straight forward!

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Google Mar 4, 2023

This was by far the easiest experience I have had thanks to Nolan and Leo! They made the buying process quick and easy all while not being pushy and still keeping my best interest in mind! If I could give 100 stars I absolutely would!

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Google Mar 4, 2023

So just went to Lou Fusz and got the car I want and on top of the I LOVE my salesperson Lauren Sutter.

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Google Mar 4, 2023

Great auto service. Fast and convenient

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Google Mar 3, 2023

This was by far the easiest vehicle purchase I have ever made. The entire staff was wonderful. I would highly recommend them!

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Google Mar 2, 2023

Just a change from the normal got me in quick when bommarito told me me April and had the car ready when you said it would be. I did not have to call you you called me it was just nice for a change for things to go smoothly. Thank you👊🏿JM

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Google Mar 2, 2023

Great experience at Lou Fusz Buick GMC. Nolan the sales associate contacted me immediately after I messaged for information about a 2018 GMC Sierra 2500 HD pickup they had in stock. Nolan was awesome through the process. Great service and experience through out whole process. If you’re looking for a vehicle I’d recommend contacting Nolan or anyone at Lou Fusz Buick GMC for a vehicle.

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Google Mar 2, 2023

Salesman took the time to introduce the line of Buicks that would best fit my needs

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Google Mar 1, 2023

My service was good at Lou’s Fruz Dealership fast service while I waited

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Google Feb 28, 2023

I had a great experience with Gus he answered all my questions and has a great personality. I would my another vehicle from him.

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Google Feb 27, 2023

We purchased a new Acadia from Gus Loftis, he was awesome to work with. We have purchased several cars and trucks from Lou Fusz GMC and Chevy. We have always had a great experience. Everyone we delt with was very courteous and professional.

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Google Feb 26, 2023

Gus Loftis was great, good price & lao pressure

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Google Feb 25, 2023

Service was great. Thank you Caleb Rowden

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DealerRater Feb 21, 2023

Gus Loftus did an excellent job. He made the buying experience enjoyable, Ive bought 2 cars from him and Was happy both times. He knows how to treat the customer and is also is a very good salesman. This is the 10th car I’ve bought from Fusz dealerships but he is probably the most knowledgeable salesman.

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Google Feb 20, 2023

Excellent experience thanks to Caleb my sales associate. He helped me find the perfect car for me

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Google Feb 20, 2023

We purchased a 2023 Envision this weekend. Gus Loftis was our salesman, and he made the car buying a very good experience. We are return customers--Gus helped us purchase another Envision several years ago. Gus was able to match us with the car that had the features we wanted--including the Cinnabar color. He then recommended a particular car to give us the price we were hoping for. He is personable and professional. Gus is an excellent sales professional and an excellent representative of the Lou Fusz car network. Bob and Mary Vass

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Google Feb 19, 2023

Great buying experience, everyone very professional and friendly. Salesman Gus Loftis got me a great deal.

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Google Feb 17, 2023

Great experience Caleb was great he definitely made it a smooth and exceptional experience. The whole dealership staff are polite and friendly all work as a team

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Google Feb 17, 2023

Wonderful service...fast and excellent

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DealerRater Feb 16, 2023

Gus was more than wonderful! He made it so quick and easy to buy a car. He listens to his customers and meets their needs. His many years of experience definitely show. I would highly recommend talking to Gus the next time you want to buy a car. He's fantastic.

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Google Feb 14, 2023

Always excellent service

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Google Feb 13, 2023

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Google Feb 11, 2023

Thank you to, Caleb Rowden, for helping me find the SUV that I had been looking for! He made the car shopping process so much less stressful! He also went above and behind to ensure that the financing of the vehicle was something I could afford! -Lindsay, Illinois

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Google Feb 10, 2023

Very pleased and was done with services on my GMC Truck in a reasonable amount of time maybe I should of gone there in the beginning rather than dealing with Midas or CarX👎 Lou Fusz GMC/Buick👍 GOOD VIBES

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Google Feb 10, 2023

shot out to Lauren and Ryan for getting me hooked up with my new ride 🙂

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Google Feb 10, 2023

Smooth sales transaction. Provided car history information. Thanks Gus Loftis!!

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Google Feb 9, 2023

Very honest

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Google Feb 8, 2023

Loved them especially Caleb Rowden!! He was extremely patient and helped me find the perfect first car for me at an affordable cost!!!!!!

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Google Feb 8, 2023

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Google Feb 8, 2023

Recently purchased a new truck. Gus Loftis, sales consultant helped with the build, placing order and delivery. With all the supply chain issues I did have to wait awhile to place the order, but once Gus was able to do that everything went smoothly and pretty quickly. He did a great job.

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Google Feb 8, 2023

I had a great experience working with Caleb Rowden. He listened to our needs and helped us find a car that fits. He was enjoyable and easy to work with.

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Google Feb 7, 2023

Caleb was a great help when buying a car for our family! So happy with the purchase and trade in of my truck.

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Google Feb 7, 2023

Most enjoyable experience purchasing a vehicle.

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Google Feb 7, 2023

The staff were friendly. Service was completed in a timely manner.

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Google Feb 6, 2023

The service department is awesome everyone is so nice and they take good care of my car

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Google Feb 5, 2023

Caleb Rowden was fast he got me in and out. He put me in the perfect car for me!!!!

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Google Feb 4, 2023

3rd time purchasing a vehicle from the GMC store. The whole team is great. Thanks to Gus, Henry, Ryan, and Thomas.

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Google Feb 3, 2023

This was my first time buying a new car and I am very thankful to everyone who helped me get my new Buick. Robbie Sherwood was super patient with me and worked hard to find something that would work for me and even took the extra time to help me get acclimated to all the new features of the vehicle. Super friendly, and great people!

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DealerRater Feb 3, 2023

Everyone at this dealership was very nice !! They treated me like a valuable customer !! Thanks

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Google Feb 3, 2023

Very good as always

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Google Jan 31, 2023

From start to finish...they took care of us every step of the way...Couldn't be happier!!!

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Google Jan 30, 2023

My buying experience was incredible thanks to Caleb Rowden! He helped me find the perfect car and made the process so simple for a first time buyer. Highly recommend!

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Google Jan 28, 2023

Have never had any issues with dealership, staff always friendly and pleasant. I will continue to do business with them.

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Google Jan 26, 2023

In my 30+ years of car buying experience, I have to say this has been the easiest for me. I currently reside out-of-state, Lauren and the rest of the staff there went out of their way to make this the best experience possible. I'm looking forward to being able to just walk in and take my new vehicle home to Texas! Keep up the great work Y'all!!!

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Google Jan 25, 2023

Fast and quick service thank you

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DealerRater Jan 22, 2023

My experience at the dealership was great. Robbie Sherwood was very helpful and kept us informed as we went through the purchase process. Also, the finance department was busy so someone (Thomas) stepped in so we wouldn’t have to wait too long. The entire process was quick and easy.

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Cars Jan 22, 2023

Nolan was helpful but not pushy and was very knowledgeable. We had a really good experience buying our vehicle. Financing was also very easy and explained in detail.

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Google Jan 20, 2023

You all did an Excellent job. Thank You.

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DealerRater Jan 20, 2023

Purchase was quick, efficient and friendly. Nolan provided a quick mentoring on my new car technology and offered to be there if zi needed more in future. Thanks for a good experience.

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Google Jan 19, 2023

We had a very positive experience with both of our purchases here. Nolan was super sweet and helpful! I totally recommend working with him.

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DealerRater Jan 19, 2023

Nolan was very friendly and helpful. I’ve worked with him a few times and he’s been great.

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DealerRater Jan 19, 2023

Super easy buying process and friendly staff. I’ve purchased 2 vehicles from them and have had no issues. They’re very responsive to concerns.

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Google Jan 18, 2023

Robbie was so amazing and made my buying experience so easy. I never felt pushed into anything at all. I have already referred friends and family to him and the Lou Fusz team there!

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Google Jan 18, 2023

Great service as always

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Google Jan 17, 2023

I can't say enough great recommendations for working with Lou Fusz Buick GMC. My sister leased two vehicles from them, the recent once a bit over a year ago. She had a health incident that means she won't be able to drive for maybe a year or more if ever again. Since the vehicle had only 3600 miles on it we didn't want to turn the car in for a Voluntary Surrender and hurt her credit, we contacted the GSM Henry and her original sales associate Gus were a huge help and said they would appraise the car ...

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Google Jan 16, 2023

Came in for regular maintenance (oil change and tire rotation). Waited comfortably in showroom for a reasonable amount of time.

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Google Jan 16, 2023

Working with David was great. He is very professional, knowledgeable, and gets the job done.

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DealerRater Jan 16, 2023

Working with David was great! He is very professional, knowledgeable, and gets the job done.

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Google Jan 14, 2023

I love to bring my vehicle to Lou Fusz for any service that is required. Everyone is always friendly and they get me in and out in a timely matter if I am waiting. Thank you Lou Fusz

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Google Jan 14, 2023

Dion Flowers🙌🏽

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Google Jan 12, 2023

the service work was completed within 15 minutes of the estimated time and all my questions were answered

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Google Jan 11, 2023

Gus Loftis was very professional and treated me with total respect. The buying process was very easy and the dealership is well run.

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Google Jan 10, 2023

I had a great experience ordering and taking delivery of my new Yukon. The team was very informative and kept me in the loop during the entire process. It was an enjoyable experience.

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Google Jan 8, 2023

In and out very quickly. The staff was great to work with. Gus was awesome!

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Google Jan 8, 2023

Caleb was amazing to work with. I’m very happy with my GMC Acadia and look forward to Lou Fusz helping me out with my needs and services!


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