Customer Testimonials
David Christianer and the team here saved us when our truck’s power steering went out. We had a 2-hour drive home and no truck. David found a great 2025 Denali on the lot, made a fantastic offer for our 2023 Sierra and got us back on the road. He and the team stayed after closing to help us and we couldn’t be more appreciative! Top notch and incredibly friendly service!
So l was casually auto window shopping online and decided to send an inquiry to Lou Fusz Buick GMC. I connected with Salesman Nolan Prebianca, and couldn't have met a better guy to accommodate my busy schedule with actual auto shopping. Nolan maintained excellent communication with me around my work day. No pressure involved, very informative, and he basically did all the leg work of car buying up until the store’s closing hours without me being pulled away from my job. When we finally met, every step of the on sight transaction went smoothly. Nolan worked very hard ... Read More Google - Jun 15, 2025
Nolan is the man. Very, very knowledgeable about all of the vehicles on the lot. He is incredibly polite/well-spoken and answered all of my questions to a tee. I came in with a 2019 Toyota Tacoma TRD Off-road that I had driven for 4 years (it was my baby). He knew I was sentimental about the truck, but that was needing a V8 to pull more weight. He went to bat for me and got me as close as possible to what I was hoping to get for the Tacoma (trade-in wise) despite there being a couple of dings/dents. He ... Read More Google - Jun 14, 2025
Jordan, was a great help to me doing the process of purchasing my car. It only allows me to give he a (5) star rating but I would have loved to have given him a (10) star rating he was awesome. 👍
We bought a certified used car, haven't even made the 2nd payment on it. The headlight doesnt work and it doesn't have a bulb its a led, they quoted us 3200 to change it! A headlight! The oil change and tire rotation both were due and beeping at us after 600 miles which was another 150. We would have assumed 23,000 on a car they would have changed the oil and checked things before sale. Our salesman quit the week after we bought so got zero help with any of it.
Bought the car!!
Caleb Rowden made my car-buying experience very easy and hassle-free. This is my second experience with Lou Fusz for car buying, and I will definitely be back when I need to purchase another vehicle.
Jordan and the team at Lou Fuze GMC didn't just sell me a vehicle; they earned my business. Their commitment to honesty and fair dealing was clear from the moment I walked in. I truly appreciate their approach and wholeheartedly recommend them to anyone looking for a reliable and trustworthy dealership. 100% worth the drive across the river to buy a new vehicle!!!
I had a great experience with Jordan S. He was very helpful!
Jordan was quick and efficient about getting us the car we wanted.
My purchase was done in a matter of 3 hours … quickest I have every purchased a new vehicle shouts out to Deon flowers
Wanted info on all sierras. And Jordan helped me out a lot!
Jordan S was very professional as well as very knowledgeable and I highly recommend and makes the process fun and to the point I will definitely recommend him for your new GMC!!!!
Friendly and fast service. Caleb helped me get exactly the truck I wanted!
I had the pleasure of working with Nolan Prebianca during my truck buying process this week. Nolan provided me the best possible customer service demonstrating genuine care, attention to detail, and honesty. His work ethic is nothing short of excellence. I would recommend him to any friend or family member. Thank you!
I had a great experience at this Buick dealership thanks to Jordan. From the moment we walked in, he was friendly, knowledgeable, and genuinely helpful. He took the time to answer all of our questions without any pressure, and he made the whole process smooth and stress-free. It’s clear he cares about customer satisfaction and knows the vehicles inside and out. If you’re looking for great service and a hassle-free experience, I highly recommend asking for Jordan!
Excellent dealership. Great experience from walking in to driving off in my new vehicle! Would highly recommend.
Service representative was helpful and knowledgeable and personable
Jordan Shallenberger helped us out tremendously! We made an appointment, met Jordan and he showed us a car we were interested in right away. He walked us through step by step until finance took over. Afterwards he congratulated us again and offered to take our picture. 10 out of 10 would recommend Jordan at Lou Fusz Buick GMC
David is a great sales rep
I was looking for a new ride. An "old-lady" ride: comfortable, easy to get into and to exit. A driver's seat that was comfortable and high enough to see out the window. My new Buick Envision fit that bill and so much more. The ride is smooth, really quiet, with wonderful safety features and so many other great features that were included.
It's a perfect fit with everything I wanted. And it's not even just for "old ladies".
The Staff was great. Helpful but not pushy. I looked six other cars but came ... Read More Google - May 27, 2025
We got the new guy, Jordan, and he did a great job helping us into our new Denali. Thank you!
It's sad to say that sometimes you just must utilize the dealerships to get certain parts I was lucky enough to find a part at Lou Fusz great store
Jordan was great! He answered any question I had and was super helpful
Excellent experience working with salesman Dave Christianer and then the finance department. Very knowledgeable and professional without high pressure sales tactics.
Jordan was a pleasure to work with. He was great with getting back with me with questions I had
Jordan was very nice and helpful
Great experience with dealership and Jordan!
I had the best experience with Gus! He was extremely patient with me as I went back-and-forth with my decision. Gus was professional but friendly and knowledgeable. He is honestly the reason I purchased my 2025 Buick Envista, that I named “Peppa”. **No Fuss with Gus**
This place has the best cars. Jordan is the best salesperson. He really knows what he is doing! He helped me alot. Thank you Jordan!!
Awesome service!
My 17 year old son wanted a new car. He has saved his money and had one in mind. We found it here, and Nolan connected with us. Nolan made it SOOOO easy. I messaged him the day before, gave him the details of what we were trying to do- there were some hurdles we needed to overcome, and he said don’t worry, I can help. We showed up right on time for our appointment- he promptly greeted us, knew every detail of our conversation from the previous day, and knew I didn’t want to spend all day trying ... Read More Google - May 17, 2025
Caleb was great to work with. This was my daughters first time buying a new car and it was very smooth. In and out in 2hrs. Thank you.
Very friendly and professional..... would definitely recommend service department
No complaints whatsoever. Great price and salesman was excellent. Ask for David, as he had already quoted a price on our.trade in, without even seeing it in person, pictures only, and stuck to it. All the add-ons they like to sell you was very low pressure, also. Overall a great experience for such a major purchase.
I had a great experience working with Dave Christianer when buying my Buick Envision. He was friendly, knowledgeable, and made the whole process smooth and stress-free. Dave took the time to answer all my questions and made sure I felt confident in my decision. I couldn’t be happier with the car or the service. Highly recommend Dave if you’re looking for a straightforward and professional car buying experience!
Jordan shallenberger was a great sales man unfortunately I decided to wait to get a car till mid June but I will forrsure be coming back and having him as a sales person
I used the valet service so I wouldn't have to wait at the dealership for service to occur. Pick-up was prompt in the morning, and I received text message updates on the status of the service. Once service was completed, I received a bill for payment. Once that was made, it took about 45-60 min. for return of the car. Very convenient!!
Nolan was my salesman and I can say without a doubt he is one of the easiest people to work with. He put me in the car that I was looking for and made the process incredibly smooth.
I went there to buy a new car for my wife last week. It went through smoothly thanks to David who made the whole process so easy for us. He was very honest and helpful. Thank you.
Good vibes had a wonderful experience. It was quick good customer service Everyone was very friendly and kind
Great experience buying a new car here! No one was pushy, and they tried hard to make everything go smooth! Would recommend!
Great customer service and had me in and out in 1 hour 30 min with a new car
It’s was great experience
I am a return customer and will be back for more in the future. Caleb was great to work with.
Dealership took care of me customer service was awesome and I appreciate the service and promptness of my pick up for service, Thank you Lou Fusz Buick 🥰
AWESOME experience...Thank you Lou Fusz BUICK GMC. In/out within a couple of hours...WOW! From beginning to end - level of professional was stelllar!
Easy to deal with. I was in and out with a brand new GMC pro in less than 2 hours.
The sales person and associates were very detailed about everything concerning the paper work and the vehicle. I will definitely tell family and friends to visit this dealership when they are ready to make a purchase.
They’re so sweet and always go out of their way to make sure everything is good with my car
Caleb was great very understanding, communication was top tier! I gave him my budget and he found me something so perfect I love my car.
I just wanted to take a moment to thank Caleb for the outstanding service he provided. From start to finish, he was professional, knowledgeable, and incredibly helpful. He made the entire process smooth and stress-free, taking the time to answer all my questions and make sure I was comfortable every step of the way. Because of the way Caleb handled everything, I would absolutely love to purchase from him again in the future. It’s rare to find someone so dedicated and easy to work with. Thanks again, Caleb – you did an awesome job!
I was absolutely pleased with the service I received at Lou Fusz. David was informative and helpful regarding my vehicle selection. If you’re looking for a far trade and great customer service I highly recommend.
Gus and the entire team were incredible to work with! The buying process was simple, low pressure and super supportive. They worked to get me in and out of the dealership on my tight timeline. Highly recommend!
It was probably one of the quickest and friendliest transactions that took place right before the store was closing!
Very good Service n timely.
Fantastic service experience with Fusz GMC.
I have been to Lou Fusz a few times now and was treated very nice each time and my problems were taken care of. I will be going back in the future.
Had a great experience with David C as our salesman. David made the entire process go smoothly. Wanted a new GMC Terrain with certain options and David found one and had it in a few days later. The process with finance went smooth as well. Overall great experience.
I would highly recommend this dealership! We were greeted right as we walked in and with smiles. However David & Kyle made this experience even better. Buying a car is a big choice and can be stressful but we were relaxed and excited thanks to them. We have purchased our new car for our growing family and couldn’t be happier! Thanks again!!
Salesman Dmytro was awesome! I love my car! I even changed my mind a few times about the color I wanted and he still remained nice & professional! Such a good guy! Thanks again!!
Gus and the rest of the team were so kind, helpful, and efficient. I showed up with a car in mind that I had found online. I was out of there with my new car in less than two hours. They even returned my rental for me! I highly recommend them!
This was one of the best car buying experiences I’ve had!!! Gus and Bruce were both really professional, funny and helpful.
Melanie and Nolan made my experience as easy as car buying can be, even with my less than perfect credit. Thank you for the patience and how respectful you both were!
Great experience. Very helpful. David christianer look out for me thank again
Amanda Saggio was awesome! She was extremely friendly and easy to work with and I will continue using her and this dealership for all of my future car purchases. The dealership is huge and very efficient with how many different sales people as well as finance people. They have an enormous selection of used and new cars. I will be recommending them to all my friends and family!
Went online found a vehicle. Great sales guy Nolan messaged me, we went there everything he told us on the messages was true no hidden fees. We walked away with a new car! The whole process took maybe 2 hrs. Everyone was fast , kind, friendly and it was a great experience. Thanks again Nolan.!!!
Aaron and the rest of the service team, and techs, did a phenomenal job turning a huge headache into a no hassle experience! They replaced my entire engine under warranty, paid for my rental car, and later when my thermostat went out, they took care of me once again with no issues at all! Everyone was very professional, courteous, and understanding. If you’re looking around for a good dealership to get service from for your GM vehicle, I very highly recommend this one!
contacted David on used jeep I live near k.c. so it was a 4 hour drive one way, i could not find the jeep with the options i wanted local, found them online contacted them, talked with David he went above sending me pictures that were not of the norm (UNDER BODY). made the decision to drive down to buy the jeep. my wife was not able to come due to a business trip, no one else was willing to travel a total of 8 hours to help me get the jeep home, so I brought a trailer, when I arrived, ... Read More Google - Mar 2, 2025
Started researching cars on Saturday due to a total loss accident the week prior. Insurance still hasn't settled but I needed a vehicle before returning the insurance rental car. I decided to go to Lou Fusz on Monday after researching over the weekend. Got to Lou Fusz Buick at 10an and had keys in hand and papers signed for my brand new 2025 Buick Envista by 12 noon. They made the process smooth and painless. My experience with Lou Fusz has always been good. I've purchased 2 other times in the last 15 years, once for myself and the other for my ... Read More Google - Mar 1, 2025
David and the entire team here did great. Really helpful and extremely satisfied. Thank you David for the help!
This is really becoming a reoccurring problem. Had made a 7am appointment in advance. Dropped off day before so they had the vehicle. Called at noon. Not ready. Called at 2:45 still hadn't started the service. It's a 7am appointment! Last months pre-scheduled service repair ended up being 2 days because they never started and when they did, the technician clocked out and left. They didn't even know he was gone. We did get a nice credit for that one. But this is becoming standard practice for the last several times we've scheduled service. We make appointments, but ... Read More Google - Feb 28, 2025
They were very thorough in their inspection and completing the car assignment. It is completely worth the wait. I would rather go to this dealership than any other mechanic. Thank you for helping me
Excellent experience working with Gus and team when purchasing my new truck. They were very fair on the trade in and made sure I was getting the very best price for the new vehicle. Everyone, from the sales side to the finance side were very professional, knowledgeable and very efficient getting me in and out within an hour and a half. Thank you Lou Fusz team!
I can't thank Caleb Rowden enough for helping me in the purchase of my Buick Encore GX. I looked & looked & knew the right one was out there. Called Caleb at late in the day to come LOOK because it was getting late & I figured I'd go the following day to finalize everything. I fell in love w/ the car that night & Caleb & a few others stayed late to finalize my deal. Less than 2 hours & I had a new car. In & Out! Easy car buying experience ever. Thanks so much Caleb.
1st I must say I came in expecting nothing BUT left with EVERYTHING I wanted and I have to say Eric Houser definitely made that possible, and he did it effortlessly. My wait time wasn't bad at all. He was very informative, kind, down to earth, and a great conversationalist. He really made this experience perfect for me and my husband. I HIGHLY recommend for anyone and everyone visit and ask for Eric!!
Everyone was pleasant, kind, friendly, and very professional. The entire group worked swiftly and together to achieve what I wasn't even sure was possible. This experience has made a huge difference in how I will move forward in my personal life and I am grateful for the Lou Fusz team!!
We recently purchased a vehicle from Lou Fusz and had a wonderful experience. Our salesmen Gus and his team were amazing. If you want to be treated like family you need to do business with Gus. We will definitely recommend our family and friends.