Customer Testimonials

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Google Jul 5, 2022

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Google Jul 3, 2022

The advisor was great and worked with me ever cost effective

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Google Jul 1, 2022

Too expensive I was told one price and when I came to pick my car up it was a totally different price i wil never come back there

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DealerRater Jun 28, 2022

Very good buying experience was in and out in 1 day. Robbie Sherwood Was very Professional and answered all my questions. I would recommend Lou Fusz Buick GMC to anyone. Leonard Lindsey

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DealerRater Jun 28, 2022

We purchased a GMC truck at Lou Fusz. David Christianer did a great job guiding us through the process.

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Google Jun 27, 2022

My overall experience was great. No long wait time and Chris was great at answering questions about services that my car needed.

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Google Jun 24, 2022

Appreciated concierge service!

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Google Jun 23, 2022

Raymond was very nice and friendly. I don’t remember the man’s name that came to pick me up from my job to take me to the dealership, he was very nice also. I am so pleased with the work they do and have done for me.

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Google Jun 18, 2022

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Google Jun 16, 2022

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Google Jun 15, 2022

Great experience, great staff. Love working with Gus. Will continue to do business with him in future.

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Google Jun 13, 2022

You guys were great

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DealerRater Jun 7, 2022

I think Gus and everyone I dealt with did a fine job. I am a little disappointed that I didn’t have more options to choose from but this vehicle is very close to what I was looking for. Ralph Barringhaus

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DealerRater Jun 6, 2022

Had a great experience at Lou Fusz Buick in Leasing a 2022 Encore GX. Gus Loftis was very professional and attentive to my customer needs. Thanks Gus

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DealerRater Jun 6, 2022

David was very helpful and made the experience easy. His knowledge of vehicles was great for me and my daughter. We test drove the car and in turn I bought it instead of leasing. His care and concern making sure I understood the best thing for me made it an easy decision even though I made him work for it. He was gracious and very kind. If someone needs a vehicle go to this Lou Fusz GMC on Page near Lindbergh and ask for David Christiansen.

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DealerRater Jun 4, 2022

Guys and the whole team made the experience of buying a car fast and easy.

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Google Jun 2, 2022

Appreciate the customer service. Nolan and Deaun helped me and I appreciate their hard work.

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Google Jun 1, 2022

Best service department in thevarea

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DealerRater May 30, 2022

A one service. My sell guy David Christianer really went out his way to make sure I was happy. I would recommend buying a vehicle from you guys. Thank you again Lou fusz buick gmc (David Christianer)

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DealerRater May 25, 2022

Just purchased a truck from Lou Fusz GMC. I had a great experience with everyone I worked with including sales, finance and the young lady that helped with electronics instruction. I worked Gus Loftis for the actual sales part and he was awesome to deal with. He was knowledgeable, friendly and prepared which resulted in no wasted time. It was a very quick process.

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Google May 25, 2022

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Google May 23, 2022

Great service.

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Google May 22, 2022

Quick, smooth service. Great job guys!

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Google May 21, 2022

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Google May 19, 2022

Good job been coming for years

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DealerRater May 19, 2022

Gus Loftis~Leo~Thomas Superb~Very knowledgeable, therefore, very quick response time~detail oriented~ Excellence~5 Star Business Lou Fusz Dealership 10950 Page Blvd St Louis MO

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Google May 15, 2022

Great

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DealerRater May 13, 2022

Gus is a talented professional and helped make my purchase enjoyable. The teamwork applied by both Gus and John Randazzo was smooth. Our family has purchased five new vehicles during the past ten years and each time both Gus and John exceeded our expectations.

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Google May 12, 2022

I drove the GMC Yukon XL Denali to get the GM Dexos Synthetic Oil Service to the dealership at 7:00 a.m. on May 11, 2022. We always bring the Yukon for maintenance, as they are excellent mechanics. By the way, our Yukon was bought on October 24, 2013, and the mileage was 35,443. We expect to continue using the Yukon. PS: My wife, Debra, loves driving the Yukon!!

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DealerRater May 12, 2022

Gus was very nice and easy to work with. I would defiantly refer him to anyone that was looking for a car.

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Google May 12, 2022

Everything was simple and quick.

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Google May 11, 2022

Fast and friendly service, Thanks Lucy

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Google May 9, 2022

Lou Fusz has such a great reputation so I felt pretty good about car shopping here. David Christianer made my experience exceptional. He was personable and professional. I never felt pressured to buy the car I test drove. David didn't make me feel like I was wasting his time. David answered all my questions. Of course, I ended up buying the Buick Encore I test drove. I love it. Great car!.

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DealerRater May 9, 2022

David Christianer was exceptional. I didn't feel pressured to buy the car I test drove. David patiently answered all my questions. After test driving the Buick Encore, I cancelled all my other test drives I had scheduled at other dealerships and bought the Buick.

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Google May 4, 2022

Our business has bought multiple trucks from Brad Matheny at Lou Fusz Buick GMC. He is fantastic to deal with and very knowledgeable about the vehicles and the buying process. He is very efficient and goes out of his way to get everything taken care of. Highly Recommend!

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Google May 3, 2022

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Google May 2, 2022

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Google May 2, 2022

I arrived early to my appointment, but the staff just took great care of me. I like to take my care to Lou Fusz GMC because it is close to home, the staff listens to my concerns.

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Google Apr 26, 2022

It was fabulous everyone Raymond Huffman was wondering when checking me in and for car service I loved Frank very friendly and talkative on car ride back to my home my experience was great. Good job gentleman companies need more employees like those two great customer service.

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Cars Apr 26, 2022

Although the third try due to unseen circumstances, job was done as promised.

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Google Apr 20, 2022

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Google Apr 20, 2022

My husband & I purchased a 2022 GMC Terrain from Lou Fusz & this was our 1st new car purchase. We were dreading having to go to a dealership because of previous experiences… however Gus… was absolutely AMAZING! He made the whole process easy & painless! We were impressed with how quickly & proficient he & the rest of the staff were! We will definitely be going back here for our future vehicle purchases!

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DealerRater Apr 18, 2022

Amy Tysdal in the service department was more than helpful spent over 30 minutes on phone with my warranty company for my windshield trying to figure out how they could get a product applied to my windshield because my selling dealer could not get me in in the time allotted. Not only did she figure out that they could do it they had it done in under 20 minutes thanks to her I did not lose my warranty that covers my windshield for repairs or replacements for the next 5 years, I unfortunately did not buy this car from Lou fusz but definitely ...

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Google Apr 15, 2022

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Google Apr 14, 2022

Gus and his team did everything they could to make sure I was taken care of and in a car perfect for my family!

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Google Apr 7, 2022

Good job I would also clean the vehicle as a courtesy after service .

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Google Apr 7, 2022

We do business with this company and they awesome!

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Google Apr 6, 2022

No 1

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DealerRater Apr 6, 2022

We worked with Caleb Rowden, he is outstanding! The whole team was great and very friendly, will recommend them to everyone!

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Google Apr 4, 2022

Wanted to take a moment and describe my experience with Caleb Rowden at Lou Fusz Buick GMC. My wife and I had spent several months searching for our perfect pre-owned vehicle on the internet. We tracked vehicles, researched features and watched the prices during this time. When it came time to actually purchase a vehicle, we selected 3 that met all of our must haves, and most of the nice to haves. Two of those vehicles were located in St. Louis so we decided to take a trip (several hours away for us) and test drive. We arrived and walked into ...

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DealerRater Apr 4, 2022

This dealership, Lou Fusz, is the bomb diggety.com. Gus Loftis worked a deal that we couldn’t refuse! We appreciate when sales reps have a twofold goal that’s win-win for all! It is especially a blessing to know the sale goes beyond a financial deal, and they seem to legitimately care about the customer. Kudos and we will keep coming back!

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Google Apr 2, 2022

Good experience didn't have to wait long....Thank you crew!!!

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Google Apr 1, 2022

I thank Dave and Ryan a bunch for making sure my husband was able to walk away with a new car with ease !!! Everything was smooth from start to finish Dave was extremely knowledgeable and a great pleasure to work with we appreciate you !!!

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DealerRater Mar 30, 2022

Caleb Rowden helped to make a dark time, bright again. i was rear ended and the guy drove off, Caleb and the Lou Fusz team worked together to not only get my car in the body shop but also were able to allow me to trade in that vehicle and purchase a brand new one. talk about making a good thing out of a bad situation. thanks Again; Mason Mahr

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Google Mar 29, 2022

Purchased a new vehicle last week. Lou Fusz was a great dealership to work with. The sales consultant Gus Loftis was terrific. Very friendly and, of course, knowledgeable. He answered all my questions very specifically. He made my vehicle purchase easy. BTW... I had shopped around and Lou Fusz gave me a better trade-in on my old vehicle than anyone else was going to. I am very happy with my purchase,

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Google Mar 27, 2022

This experiance I had with them went a whole lot different then it did a few years ago.

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DealerRater Mar 27, 2022

Great experience working with Henry, David and Lou. Each were easy to talk with, great listeners and very professional!

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Google Mar 23, 2022

Very friendly, efficient service. They answered all my questions and was very helpful. The wait was a bit longer than they stated, but other than that it was great!!

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DealerRater Mar 22, 2022

Our salesperson (Robby) was great to work with and he made the entire car buying experience simple and hassle-free. If you are looking for a vehicle I recommend you visit Robby at Lou Fusz Buick GMC.

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Google Mar 19, 2022

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DealerRater Mar 18, 2022

David Chritianer my salesman was awesome to work with at Lou Fusz Buick GMC .He helped me with every aspect of my truck buying experience. I’ve bought 3 vehicles at Lou Fusz dealerships and had a great experience at each of them. Thanks for a no hassle purchase!!

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Google Mar 15, 2022

The service advisor and everything was great and not the dealer fault. I bought a 85k GMC Denali and it is make a awful noise every time you start the car and also when driving for about 5 sec than break for 30 sec and than again. Over and over. I have had this car for 6 months maybe! It is so so annoying. Basically GMC doesn't have the part and not really sure when they will get it in. I am basically suck driving with this noise. Doesn't seem right. You can sell a nice car but not service it!

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Google Mar 11, 2022

I care for my post-stroke mother and the dealership allowed me to remain at home while they picked up and returned my vehicle after servicing. Great customer service.

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DealerRater Mar 11, 2022

Caleb was very helpful. Had nice customer service and is just cool overall…..He’s a very good salesman

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Cars Mar 10, 2022

No complaints at all. This dealership continues to impress. Would definitely buy another car from them in the future.

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DealerRater Mar 10, 2022

Great place to buy a car! Gus was super nice and helpful! I will be buying all my cars here in the future!

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DealerRater Mar 9, 2022

David Christianer. Best Saleman Ever. He went above and beyond his job to make sure his customer was very satisfied, and I really appreciated that.

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Google Mar 8, 2022

Outstanding dealership. Customer service is impeccable. We know it takes time to make a good deal when buying a car and the guys here checked in on us all the time. They kept us updated during the entire transaction. They were able to get us a great deal well within our budget in a vehicle that is perfect for our family and then some. They answered every question we had. The facility is well maintained and clean. As I was waiting and watching everything it looked like everyone was on their A game for being a late Monday evening. We ...

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Google Mar 7, 2022

The entire experience was great from start to finish. Nolan was very knowledgeable every stop of the way. It was a pleasure to work with with him on our vehicle purchase.

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Google Mar 4, 2022

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DealerRater Mar 4, 2022

I received outstanding service from David Christianer. Dave was the best salesman. I was completely satisfied.

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Google Mar 4, 2022

Awesome. Would recommend that you take your car 🚗 there to be serviced

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Google Mar 2, 2022

Great communication and efficient. I appreciate the friendly customer service

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Google Feb 28, 2022

Great Customer Service. David Christianer if anyone looking for a car I'm sending them directly to you. Great sense of humor and very professional. Thank You. I appreciate salesman like you.

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Google Feb 28, 2022

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DealerRater Feb 24, 2022

I came in yesterday at 3:00 pm to take a look at the 2022 GMC AT4 to see if you even had one that I could look at. Well after a few minutes Robbie had not only found me one to look at, also that was available for me to purchase. He worked around my chaotic schedule yesterday. I have plow and salt trucks and actually had a pallet of salt in my truck at the time. We not only made a deal in only a few minutes which my wife (she was a bit surprised when I came home and dropped ...

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Google Feb 23, 2022

They did a great job checking out my battery and completed the task in a fairly short amount of time. Very professional job. I was very happy.

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Google Feb 20, 2022

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Google Feb 17, 2022

Good

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DealerRater Feb 17, 2022

Gus, Nathan and the entire team provided my wife and I with the best customer experience we have ever had at a dealership. They went above and beyond to make sure the buying process was seamless. There is no doubt I will buy another car from them in the future!!

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Google Feb 15, 2022

Going In Hours Before Closing I Had NO FAITH., That I Would Be Leaving W/ A Vehicle. I’d Been To Other Dealers And Was Told No One Would Be Able To Help. ASK FOR:: ROBBIE 🌟 He Made It Happen! I Walked Away The Same Night With A Really Nice Car W/ Low Miles. Great Service!

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Google Feb 14, 2022

They did get us into a car that day.

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Google Feb 14, 2022

I had the best service with Nolan. My sister and I walked in the door he was the first to immediately greet us and it was very genuine. He understood what I was working with and never tried to push beyond that. He was clear and concise with the buying process. Although he was working with us and another client he was very attentive and personable. Thank you for everything Nolan.

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Google Feb 14, 2022

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Google Feb 12, 2022

Friendly, professional, hard-working staff. I had a really great experience for the purchase of my fourth car with Lou Fusz. Gus is the best!

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DealerRater Feb 11, 2022

Purchased a 2022 Buick Enclave. Caleb was sales professional I worked with. He and the entire staff were excellent. I purchased from out of town and they had the entire deal ready to go when I arrived. I was in and out in under 1 hour. Fantastic experience.

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Google Feb 11, 2022

Purchased a 2022 Buick Enclave. Caleb was sales professional I worked with. He and the entire staff were excellent. I purchased from out of town and they had the entire deal ready to go when I arrived. I was in and out in under 1 hour. Fantastic experience.

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Google Feb 9, 2022

Quick service

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DealerRater Feb 6, 2022

I recently purchased a vehicle and my Sales Consultant was great, I had been working with Robbie for months and I finally made the plunge to purchase a car/suv. I thought the process was going to be hard I asked questions if he didn't have an answer he found it out

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DealerRater Feb 3, 2022

I brought my Yukon Denali in for a possible new battery subsequent to an electrical test of the battery and system. Jason Walters was my service advisor. He was cordial and most helpful. Jason was attentive to my needs and provided excellent service. First, I forgot my mailer, which had a free installation of battery if purchased. Jason allowed a 10% discount as a solution. He also alerted me to the get-one-free promotion for tires if I purchase a set of four. The time in and out was longer than I anticipated, but overall the service provided was excellent!

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DealerRater Jan 31, 2022

Shelby Parker is an awesome service writer, this GM dealership location has the fastest service and the highest professionalism.

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Google Jan 31, 2022

i made it to my appointment on time, He explained the wait time and it was within the time frame, and I was basically in and out

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DealerRater Jan 29, 2022

Gus and Leo were great. Very efficient and listened We will come back again! Thanks

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Google Jan 24, 2022

Agent was polite and efficient explained what I didn't understand and it didn't take all day.

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Google Jan 24, 2022

They came and picked up my car for the service! So helpful for older people!

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Google Jan 21, 2022

David Christianer was my salesman. He was very helpful, professional, and knowledgeable. I would do business with him again.

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Google Jan 20, 2022

The best experience I've ever had buying a vehicle. Very one was amazing at what they do. Gus Loftis and his Co-workers go above and beyond to make you understand the step by step process of buying a vehicle. Thanks again guys...

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Google Jan 18, 2022

Very friendly and prompt

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Google Jan 17, 2022

This is like the fourth or fifth car I’ve purchased from the Lou Fusz Network since I turned 21 in 1998. David Christianer was very helpful in getting me into a vehicle that fit both my budget and my needs. I continue to go to this specific Lou Fusz location because of their service. The most recent vehicle I purchased from Lou Fusz was a pre-owned Buick Encore. I purchased it on a Thursday, and the check engine light came on less than 24 hours later. Lou Fusz Buick got me scheduled in for service, and it was determined to be a ...

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DealerRater Jan 14, 2022

Great Experience purchasing a new Sierra 1500 at Lou Fusz Buick GMC. Everyone was friendly, courteous and made you feel at home. Gus Loftis was easy to work with and very helpful and made the transaction smooth and seamless. Ryan Powers made the financing process quick and painless. Keep up the Great work. Thanks again for the help purchasing a Beautiful new 1500.

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